Question 1

How do I book a service?

Accepted Answer

Use the Book a service page. We confirm by email, usually the same day.

Question 2

How long does a quote take?

Accepted Answer

Two working days at most, and it is free.

Question 3

Something went wrong. What should I do?

Accepted Answer

Report it on the Report an issue page. You get a case number and can follow it online.

Question 4

Is my work covered by a warranty?

Accepted Answer

Yes, 12 months on parts and labour unless your contract says otherwise.

Question 5

How do you use my personal data?

Accepted Answer

Only to provide our services. See our Privacy Policy for details.

Frequently asked questions

Everything you need to know